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HELP CENTER

All the Answers You Need

WILL MY HEALTH INSURANCE COVER THERAPY?

We are an in-network with Aetna, Optum, Cigna, Magellan, Independence Blue Cross (including selected affiliates) Highmark, New Directions, Penn Behavioral Health, Health Advocate Solutions, Beacon Health Options (formerly ValueOptions) Carebridge Anthem EAP and ComPsych. You are responsible for your co-pay/co-insurance and any claim not paid because of deductible requirements. We will make every attempt to resolve any claims issues that might occur as a result of our error.

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We are an out-of-network provider with any insurances not previously mentioned. A statement will be provided for claims submission and reimbursement. You will be responsible for the full session fee at time of service. In some cases, we will assist with the submission of out-of-network claims.

HOW LONG WILL THE PROCESS TAKE?

It is impossible to determine how long the therapy process will take. While some people will need long-term counseling, many people will benefit from Solution Focused Counseling. Clients who present with chronic conditions will see better outcomes with longer treatment exposures. 

ARE IN-PERSON SESSION AVAILABLE?

In-person sessions are not available for new clients at this time. Office hours are limited to every other Monday from 9am to 1pm. Masks are required. 

FAQ: FAQ
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